PRIVACY POLICY
CRM Auto Detailing
Last Updated: February 9, 2026
1. INFORMATION WE COLLECT
We collect personal information when you:
- Contact us through our website, email, or phone
- Schedule or request auto detailing services
- Opt in to receive SMS text messages
Information collected may include:
- Name, email address, phone number
- Vehicle information and service preferences
- Communication preferences (email, SMS)
- Payment information for completed services
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide auto detailing services you request
- Schedule and confirm appointments
- Send service updates and appointment reminders
- Process payments and send invoices
- Respond to your questions and requests
- Improve our services and customer experience
3. SMS TEXT MESSAGE OPT-IN DETAILS
You may opt in to receive text messages from CRM Auto Detailing through:
- Our website contact form at https://crmdetailing.com/contact/ by checking the SMS consent checkbox
- Verbal consent when calling 719-623-7598 to schedule services
By opting in, you consent to receive:
- Appointment confirmations and reminders
- Service updates and notifications
- Customer support messages related to your service
Message frequency varies based on your appointment schedule. Message and data rates may apply depending on your mobile carrier plan.
You can opt out at any time by:
- Replying STOP to any text message from us
- Calling us at 719-623-7598
- Emailing info@crmdetailing.com
We do not sell, rent, or share your mobile number with third parties for marketing purposes.
4. COOKIES AND TRACKING
Our website may use cookies to improve user experience and website functionality. We do not use tracking cookies for advertising purposes.
5. DATA SECURITY AND HANDLING
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
We retain your information only as long as necessary to provide services and comply with legal obligations.
6. YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications at any time
- Withdraw consent for data processing
To exercise these rights, contact us at info@crmdetailing.com
7. MOBILE INFORMATION SHARING
We do not share your mobile phone number or SMS communications with third parties except:
- With your explicit consent
- As required by law or legal process
- To our service providers who help deliver SMS messages (they are prohibited from using your information for other purposes)
CONTACT US
If you have questions about this Privacy Policy, contact:
CRM Auto Detailing
575 Valley St Unit 7
Colorado Springs, CO 80915
Phone: 719-623-7598
Email: info@crmdetailing.com
Website: https://crmdetailing.com